Sharing exclusive content on customer-centricity to help you stay inspired, informed, and ahead

Customer Guild

Topics

Voice of the Customer

Many companies conduct employee satisfaction surveys. However, does it help you to navigate improving the employee experience? And do you know how to deal with things that don't go so well? Closing feedback loops require updating existing survey programs to an end-to-end voice of the employee program that helps you increase employee happiness, attraction, loyalty, and retention.

Content

Breaking down silos; by design

Four building blocks for a co-created future

Cross-ops maturity and the battle of the capabilities

Creating disrupting narratives using threshold concepts

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As a valued member of our community, we want to keep you up to date on the latest trends, insights, and strategies to deliver exceptional customer experiences. Our newsletter is tailored specifically to you- whether you work in finance, healthcare, retail, hospitality, or any industry that values customer satisfaction. We'll share thought-provoking articles, expert interviews, and exclusive content to help you stay informed and ahead. Sign up now to be part of our community and unlock the power of CX.

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Customer Guild.

Do you want to know more?

Contact Joost at joostbruggeman@me.com

or call +31621118902